OpenScape Mobile Pro

OpenScape Mobile Pro is a mobile application designed to enhance communication for users in a corporate environment. This app provides a range of features that integrate Voice over IP (VoIP) and video capabilities, allowing users to connect seamlessly from their Android devices. It is particularly beneficial for organizations seeking to streamline their communication processes while reducing costs associated with traditional phone services. Users can download OpenScape Mobile Pro to access these functionalities.

The application is part of a Unified Communications solution, meaning that it requires connectivity to systems such as OpenScape UC, OpenScape Voice, or OpenScape 4000 to function effectively. This integration allows users to manage their communications from a single platform, enhancing the overall user experience. OpenScape Mobile Pro is not a standalone application and should be used in conjunction with other necessary components to ensure optimal performance.

One of the primary functionalities offered by OpenScape Mobile Pro is the ability to manage contacts and their presence status. Users can view their OpenScape contacts and see who is available for communication at any given time. This feature promotes efficient collaboration, as users can easily identify the best times to reach their colleagues.

In addition to contact management, the app allows users to initiate and join conference calls. The conference status feature provides real-time updates on the ongoing calls, ensuring that users can stay informed about their meetings. This capability is crucial for organizations that rely on teamwork and collaboration across different locations.

OpenScape Mobile Pro also includes a chat function, enabling users to communicate with their colleagues through instant messaging. This feature supports quick exchanges of information, making it easier to address urgent matters without the need for a voice call. Users can set their status to indicate their availability, further improving communication efficiency.

The app supports multiple communication modes, including UC-only mode, Voice/Video-only mode, and a combined mode that integrates both functionalities. The UC-only mode focuses on Unified Communications features, while the Voice/Video-only mode provides access to VoIP and video capabilities. The combined mode offers a comprehensive experience, allowing users to switch between various communication methods seamlessly.

VoIP capabilities are a significant advantage of OpenScape Mobile Pro, as they enable users to make and receive calls over Wi-Fi. This functionality helps reduce cellular charges by utilizing existing internet connections, whether at home or in a corporate environment. Users can connect through a Wi-Fi hotspot, minimizing the need for cellular data when making calls.

Call transfer and call forwarding features are also included, allowing users to redirect calls to other numbers or devices as needed. This flexibility ensures that important calls are not missed, regardless of the user's location. Moreover, the call swipe function lets users switch calls between their mobile device and a desktop device effortlessly.

The app's ability to manage missed calls enhances user experience by providing a Journal feature that displays any calls that were not answered. This allows users to follow up on important communications and ensures that they remain connected with their contacts.

Additionally, OpenScape Mobile Pro allows users to set their time zone, location, and status note. This personalization enhances the clarity of communication among team members, as it provides context about a user's availability and location.

Users can also enjoy the benefit of reduced roaming charges when traveling, as the app's VoIP capabilities enable them to stay connected without incurring high costs associated with traditional mobile services. This is particularly useful for individuals who frequently travel for work.

In terms of installation, it is important to note that users should consult their administrators before downloading or upgrading the application. Ensuring compatibility with existing infrastructure is crucial for a smooth implementation of OpenScape Mobile Pro.

The application is designed to support a mobile, global workforce, facilitating communication across various platforms and locations. By reducing the reliance on traditional phone systems, it empowers users to connect effectively and efficiently.

OpenScape Mobile Pro offers a robust suite of features that cater to the needs of corporate users, enhancing their communication capabilities and reducing costs. Its integration with existing Unified Communications solutions, along with its VoIP and video functionalities, makes it a valuable tool for organizations looking to improve collaboration and connectivity. The app's focus on providing a seamless experience across multiple devices further enhances its utility for users in diverse working environments.

For more information about OpenScape, please visit us at www.mitel.com.